Soul Kittie Pet House Puchong 心灵知喵 - Pet Hotel , Grooming , DayCare , Boarding & Retail

2.8(11) See reviews on Google ✓ Verified

Full-Service GroomingBreed-Specific StylingCat GroomingMobile & Home GroomingDe-Shedding & Skin TreatmentNail, Teeth & Ear Care

54 low data

composite score

Services: Full-Service Grooming, Breed-Specific Styling, Cat Grooming
Reviews: 11

What recent reviews say

Soul Kittie offers pet grooming, boarding, and retail services but is marred by recurring hygiene failures and uneven execution. Multiple customers report ticks and lice after grooming, unprofessional styling, and aggressive upselling of expensive, non-certified products. When staff are engaged, facilities are clean and boarding well-organized, but inconsistency and cost-cutting corners undermine trust.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

friendly staff when present
clean facilities
organized boarding setup
home-cooked food for boarders

Watch-outs

uneven, unprofessional grooming cuts
hygiene lapses resulting in ticks and lice
poor groomer precautions with unvaccinated puppies
pushy upselling of overpriced supplies
inconsistent staff knowledge
bait-and-review practices

clean-facilityfriendly-staffinconsistent-resultsrough-handlingpoor-communicationoverpriced

Strengths

organized boarding with home-cooked food
breed-specific grooming services
convenient pickup assistance for clients without lift access

How we scored this

Methodology

Star rating 41

Review volume 47

Review recency 82

Review sentiment 41

Profile completeness 100

Verification 30

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