69 low data
PetDIY Pet Shop USJ8
4.9(326) ✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Cat Grooming
63
composite score
- Services
- Full-Service Grooming, Cat Grooming
- Reviews
- 38
What recent reviews say
Chen Pet House (Pets Nanny) in Puchong offers full-service grooming and boarding at reasonable rates with a largely loyal customer base praising staff warmth and care. However, multiple reviews document serious safety concerns including skin wounds and post-grooming infections, alongside complaints about unprofessional incident handling and inconsistent work quality that have caused some customers to switch providers.
Praised for
- friendly and caring staff
- affordable pricing
- good grooming results for most pets
- responsive communication and updates
- long-term customer loyalty
Watch-outs
- serious injuries during grooming (cuts above eyes, paw infections)
- poor handling and lack of professionalism
- failure to inform owners of incidents
- inconsistent grooming quality
- unresponsive to messages in specific cases
friendly-staffgood-valueskilled-groomerclean-facilityrough-handlinginconsistent-resultspoor-communication
Strengths
- affordable pricing
- friendly and attentive staff
- established business with long-term loyal customers
- boarding and day care with video updates
How we scored this
Methodology Star rating 68
Review volume 69
Review recency 63
Review sentiment 48
Profile completeness 75
Verification 30
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Bailey’s 24hr Self Service Pet Wash
4.8(5) ✓ Verified
Bailey's offers round-the-clock self-service pet washing with automated and manual stations in a clean facility. Reviewers praise the convenience, safety, and all-in-one equipment (wash, dry, shampoo, conditioner supplied), pricing at RM1 per minute, and 24-hour access. Minor drawback: you may get wet when your pet shakes.
Full-Service GroomingCat Grooming
82
Pets Nanny Boarding and Grooming service
5.0(17) ✓ Verified
Pets Nanny Boarding and Grooming in Puchong consistently earns five-star reviews for attentive care, clean premises, and transparent communication. Owners appreciate daily video updates, gentle grooming for cats and dogs, and good-value packages with perks like free baths. No complaints surface across recent feedback.
Full-Service GroomingCat Grooming