49 low data
Pawfect Pet Grooming
4.0(4) ✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Full-Service GroomingCat Grooming
Catswell - Premium Cat Hotel, Cat Care, Cat Grooming & Cat Boarding @ Subang, Selangor
Full-Service GroomingCat Grooming
82
composite score
- Services
- Full-Service Grooming, Cat Grooming
- Reviews
- 307
What recent reviews say
Catswell excels at staff warmth and transparent daily updates, with cats visibly happy and well-cared for. However, a returning customer's recent experience reveals serious pricing inconsistencies, where boarding fees are quoted at one rate then doubled at checkout, and detangling charges appear without warning or clear policy. This contradicts the cleaner, fairer service reported elsewhere.
Praised for
- caring staff who monitor and play with cats
- frequent video and photo updates
- clean facilities
- friendly and responsive team
- convenient grooming and boarding services
Watch-outs
- inconsistent and misleading pricing
- unclear policies on add-on charges
- deceptive boarding fee calculations
- inappropriate care setup for kittens
friendly-staffcareful-with-petsclean-facilitygood-valuepoor-communicationinconsistent-results
Strengths
- frequent photo and video updates of cats
- attentive staff engagement with pets
- convenient pick-up and delivery service
- immaculate facility standards
How we scored this
Methodology Star rating 86
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
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Full-Service GroomingBreed-Specific StylingCat Grooming